Accessibility in the context of disability is using universal design to create programs, services, and activities which can be utilized by all individuals, regardless of disability. To access is to enter into, participate in, and engage with the IMP experience.

IMP is committed to providing accessible digital materials for persons with disabilities.

The IMP Policy defines the accessibility requirements for the State of Michigan websites and web-delivered content. The current Technical Guidelines require that pages meet Web Content Accessibility Guidelines (WCAG) 2.0 at Conformance Level AA.

Content that IMP has created that is not fully accessible to individuals with disabilities can be reported to the Digital Content & Accessibility team through the inaccessible digital content report form. IMP policy prohibits discrimination against qualified individuals with disabilities with respect to the benefits of and access to programs, services, and activities. Any person who believes he or she has been improperly denied the benefit of, or access to a program, service, or activity may submit a grievance. Complaint forms are available from the Office of the ADA Coordinator for Grievances. Please note that a decision by the Resource Center for Persons with Disabilities may be appealed to the Deputy ADA Coordinator for Grievances.

For a better accessible PDF experience, please download the PDF and use your assistive devices. Certificates do not apply to the accessibility standards.

IMP is committed to meeting web content accessibility guidelines at the WCAG 2.0 standards. If you experience anything that is not accessible, then please fill out the WCAG report form here.


Make a wcag Report

Reports can be made anonymously or with an email. Reports that include contact information may be easier for the Digital Content & Accessibility Team to follow up on and resolve the problem.

Please read before you fill out the report

We will not respond to any technical issues about bugs on this form. Bugs and questions unrelated to accessibility must be submitted in the contact form.

An example of an accessibility problem would be: 

  • My screen reader will not tab through the site correctly
  • My screen reader is not reading this PDF back to me
  • I am color-blind and I cannot see what the button says

An example of what we will not answer on this form: 

  • Where do I print off my certificate?
  • I can't find my password
  • When I click on a button, a 404 page appears